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Contac patents

      

This page is updated frequently with new Contac-related patent applications.




Date/App# patent app List of recent Contac-related patents
08/18/16
20160241716 
 System and  compatibility-based team formation patent thumbnailSystem and compatibility-based team formation
A system and method determines members of a team in a contact center to handle a request. The method is performed by a formation device by receiving a user request from a user device, the user request associated with a type of user request.
Avaya Inc.


08/18/16
20160241712 
 Prediction of contact center interactions patent thumbnailPrediction of contact center interactions
In order to provide better service with self-service applications, metrics for a communication session between a user and a self-service application are identified. Based on the metrics, a pattern is determined that will likely predict an initial outcome of the communication session with the self-service application.
Avaya Inc.


08/18/16
20160239762 
 System and  an optimized, self-learning and self-organizing contact center patent thumbnailSystem and an optimized, self-learning and self-organizing contact center
A system and method for an optimized, self-learning and self-organizing contact center has been developed. This system and method uses principles and tools of information theory, including the latent dirichlet allocation which reduces information to specific predetermined topics and a distribution of topic related words to infer its hidden, generative underpinnings so to self-organize a contact center, infer its desired electronic versus human make up, and optimally route all customer requests to an electronic resource or a specific human agent best suited to respond to the request for maximal business value per interaction.
Newvoicemedia, Ltd.


08/11/16
20160233313 
 Metal-oxide-semiconductor transistor device and manufacturing method thereof patent thumbnailMetal-oxide-semiconductor transistor device and manufacturing method thereof
A method for manufacturing a mos transistor device includes following steps. A substrate including at least an isolation structure formed therein is provided.
United Microelectronics Corp.


08/11/16
20160232416 
 Vital data assistant patent thumbnailVital data assistant
A small medallion is disclosed, which contains a qr code, a phone number, and an alphanumeric code, which the user can input on a website. The user may then associate medical history information, information regarding next-of-kin or personal contacts, and information such as a will or instructions for continuity of a business with the qr code and alphanumeric code.

08/11/16
20160228550 
 Compositions and methods of prophylaxis for contact dermatitis patent thumbnailCompositions and methods of prophylaxis for contact dermatitis
The present invention relates to compositions and methods for inhibiting metal exposure to tissues.. .
The General Hospital Corporation


08/04/16
20160227284 
 Delivering in-home customer service via multiple channels patent thumbnailDelivering in-home customer service via multiple channels
A contact center, communication system, and method are disclosed. An illustrative contact center is disclosed as enabling customer interactions via a television.
Avaya Inc.


08/04/16
20160224407 
 System, method and computer-accessible medium for fault analysis driven selection of logic gates to be camouflaged patent thumbnailSystem, method and computer-accessible medium for fault analysis driven selection of logic gates to be camouflaged
Exemplary systems, methods and computer-accessible mediums can be provided that can, for example, determine a camouflaging location(s) of the logic gate(s) using a fault analysis procedure, and can camouflage the logic gate(s) at the location(s) based on the determination. The camouflaging procedure can be performed by replacing the logic gate(s) at the camouflaging location(s) with a further camouflaged gate, which can have a dummy contact(s) or a vias..
New York University


08/04/16
20160223836 
 Contact lens with a hydrophilic layer patent thumbnailContact lens with a hydrophilic layer
Embodiments of the technology relate to a contact lens having a core that is coated by a hydrogel layer, and to methods of making such a lens. The coated lens can include a rigid gas permeable contact lens.

08/04/16
20160223835 
 Contact lenses having a reinforcing scaffold patent thumbnailContact lenses having a reinforcing scaffold
Ophthalmic lenses for correcting refractive error of an eye are disclosed. Ophthalmic lenses include an inner optic portion having a scaffold between an anterior portion and a posterior portion.
Nexisvision, Inc.


08/04/16
20160223429 

Contact lens inspection system and method


An electronic scanning and evaluation unit (50) adapted for electronically scanning said electronic orthographic image (10) of said contact lens to determine whether or not said contact lens is inverted.. .

08/04/16
20160220485 

Amniotic or placental preparation and device for ophthalmic use as a dressing to enhance healing


A biodegradable lens-shaped patch useful for healing and treatment of ocular conditions is disclosed. The patch is formed from a biodegradable carrier which carries amniotic extract and/or placental extract.

07/28/16
20160219149 

Using simultaneous multi-channel for continuous and timely feedback about agent performance during a customer interaction


Obtaining customer feedback is an important tool for a contact center to determine their performance as viewed from those with whom they interact. Customers interacting with an agent over a voice or other channel (e.g., co-browse, text chat, video, etc.) may provide real-time feedback.
Avaya Inc.


07/28/16
20160219143 

Integrated customer contact center testing, monitoring and diagnostic systems


An external contact center testing system is integrated with an internal monitoring and diagnostic system to identify and verify a fault condition, and to determine the cause of such fault condition. Test data for each of the stimuli launched into the call center from the external testing system are synced with the monitoring results data generated by the internal monitoring system.
Integrated Research Limited


07/28/16
20160216534 

Contact lens and method and systems for constructing a contact lens


Contact lenses, methods and systems for accomplishing the requirement for biocompatibility of oxygen delivery to the eye, and the cornea in particular, when elements and components are used which reduce the transmissibility of oxygen and which require coverage of a significant area of the non-vascularized cornea. A contact lens assembly is provided, comprising: an anterior surface, a posterior surface and at least one element or component having a substantially low oxygen permeability disposed within the lens.
Innovega, Inc.


07/28/16
20160215409 

Electroplating apparatus with notch adapted contact ring seal and thief electrode


An electro-processing apparatus has a contact ring including a seal which is able to compensate for electric field distortions created by a notch (or other irregularity) on the wafer or work piece. The shape of the contact ring at the notch is changed, to reduce current crowding at the notch.
Applied Materials, Inc.


07/28/16
20160213649 

Compositions and methods of treatment of inflammatory skin conditions using allantoin


Embodiments herein provide formulations and methods for treatment of inflammatory skin diseases using allantoin in an amount from about 0.5% to about 15.0% by weight. Inflammatory skin diseases treated by embodiments herein include, without limitation, cutaneous porphyria, sclerodema, epidermolysis bulosa, psoriasis, decubitus ulcers, pressure ulcers, diabetic ulcers, venous stasis ulcers, sickle cell ulcers, ulcers caused by burns, eczema, urticaria, atopic dermatitis, dermatitis herpetiform, contact dermatitis, arthritis, gout, lupus erythematosus, acne, alopecia, carcinomas, psoriasis, rosacea, miliaria, skin infections, post-operative care of incisions, post-operative skin care following any variety of plastic surgery operations, skin care following radiation treatment, care of dry, cracked or aged skin and skin lines as well as other conditions affecting the skin and having an inflammatory component, symptoms thereof, or a combination thereof.
Scioderm, Inc.


07/28/16
20160213514 

Iontophoretic contact lens


Contact lenses are provided for ocular iontophoretic therapy. Implementations include a reservoir adapted to contain a charged therapeutic compound, a current source providing iontophoretic current to the charged therapeutic composition to affect delivery of the charged therapeutic composition into an eyeball, and a sensing circuit controlling the current source to maintain a selected ph range of the charged therapeutic composition.
Eyegate Pharmaceuticals, Inc.


07/21/16
20160212265 

Enhanced customer journey using multichannel contact center


A contact center, communication system, and server are disclosed. An illustrative contact center is disclosed as being a multichannel contact center.
Avaya Inc.


07/21/16
20160212185 

System and managing concurrent communications in a contact center


A communication session is established with a contact center. The communication session includes a first concurrent communication session in a first communication medium and a second concurrent communication session in a second communication medium.
Avaya Inc.


07/21/16
20160212073 

System and automated end-to-end web interaction testing


A system for flexible and scalable automated end-to-end chat-based contact center testing, having a test case management platform, a chat cruncher, a contact center manager, a chat classifier, a desktop automation engine, and headless browser-based virtual agents and customers. The test case management platform allows a user to configure operation of the system.
Cyara Solutions Pty Ltd


07/21/16
20160209024 

Container for storage of contact lenses


A container for transporting contact lenses which in some embodiments may comprise: a container lid having an exterior surface and an interior surface with the interior surface having a mirror; a container base flexibly coupled to the container lid, the container base having an exterior surface and an interior surface, with the interior surface comprising a shelf member; a light source positioned within the container; a power source in electrical communication with the light source; and a left contact lens well and a right contact lens well positioned within the shelf member. In further embodiments, the container may comprise a retractable tray which may optionally be flush mounted within the container.

07/21/16
20160206565 

Bi-functional co-polymer use for ophthalmic and other topical and local applications


The invention contemplates a copolymer which is a graft or block copolymer useful to change wettability and surface characteristics of biological surfaces. Methods for use of these formulations and coatings to change wettability and sterically stabilize, and lubricate biological surfaces in a subject, for example, in the treatment of dry eye syndrome, and to prevent adherence of unwanted proteins, for example in the treatment of contact lens intolerance, are provided..
Eyeon Particle Sciences Llc


07/14/16
20160205251 

System and quality monitoring and agent suitability in video communication processed in contact center


A method and system automatically monitors quality and agent suitability in a video communication processed at a contact center. The method performed by a monitoring device includes receiving a plurality of consecutive images of a video communication between an agent device used by an agent of a contact center and a user device used by a user with a request.
Avaya Inc.


07/14/16
20160205250 

System and automated determining when to review an agent response process


A method and system automatically determines when to review an agent response. The method performed by an oversight device includes receiving first data including a request type of a request received by a contact center.
Avaya Inc.


07/14/16
20160199526 

Ophthalmic solution


Provided is an ophthalmic solution of which preservative component, hexamethylene biguanide, contained therein is inhibited from being adsorbed on soft contact lenses and eye droppers. The ophthalmic solution contains, at a specific ratio, (a) hydroxypropyl methylcellulose having 28.0 to 30.0 mass % methoxy groups and 7.0 to 12.0 mass % hydroxypropoxy groups, both with respect to the total amount of the hydroxypropyl methylcellulose, at a methoxy group/hydroxypropoxy group ratio of 2.5 to 4.0 by mass, wherein a 2 mass % aqueous solution of the hydroxypropyl methylcellulose at 20° c.
Nof Corporation


07/14/16
20160198825 

Contact lens dispensing container


A contact lens dispensing container includes an upwardly opening receptacle, peelable cover sheet, and applicator. The receptacle is to receive a contact lens and storage solution, and the container having a peripheral flange providing a planar engagement surface surrounding the receptacle.
Optic 18 Limited


07/07/16
20160198048 

Limiting contact in a networked contact center environment


This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center.
8x8, Inc.


07/07/16
20160194497 

Macroinitiator containing hydrophobic segment


The present invention relates to macroinitiators comprising at least one hydrophobic segments in a molecule, wherein a molecular weight of the hydrophobic segment is 300 to 1800. The present invention further relates to block copolymers, wetting agent and polymeric materials having the block copolymers of the present invention associated with, which is suitable for medical devices, particularly for ophthalmic devices, including contact lenses, ophthalmic lenses, punctal plugs and artificial corneas..
Johnson & Johnson Vision Care, Inc.


07/07/16
20160193378 

Ophthalmic lens disinfecting base


The present invention provides for a disinfecting radiation base with a germicidal bulb for providing disinfecting radiation to a storage case for an ophthalmic lens, such as a contact lens. The disinfecting radiation base provides disinfecting radiation for disinfecting a contact lens.
Johnson & Johnson Vision Care, Inc.


07/07/16
20160192646 

Use of pbo-peo-pbo block copolymers in ophthalmic compositions


The use of poly(oxybutylene)-poly(oxyethylene)-poly(oxybutylene) block copolymers in pharmaceutical compositions useful for modifying the surfaces of contact lenses and other medical devices is disclosed. The present invention is based in-part on a discovery that this class of compounds is particularly efficient in wetting hydrophobic surfaces, such as the surfaces of silicone hydrogel contact lenses and other types of ophthalmic lenses, but do not induce foaming when used in conjunction with a peroxide-based contact lens disinfection regimen.
Alcon Research, Ltd.


06/30/16
20160191712 

System and managing customer interactions for contact center based on agent proximity


In a method for managing customer interactions for a customer contact center, the method includes: receiving, by a processor, information on an interaction to be routed; identifying, by the processor, a context associated with the interaction; receiving, by the processor, first proximity information relating to a proximity between an electronic device and a first proximity device; adjusting, by the processor, a proficiency level of an agent corresponding to the context associated with the interaction to a first value in response to the receiving of the first proximity information; determining, by the processor, whether or not the agent is qualified to handle the interaction based on the proficiency level; and transmitting, by the processor, a message for routing the interaction to the agent in response to determining the agent is qualified to handle the interaction based on the proficiency level.. .

06/30/16
20160191705 

Call center builder platform


Instructions are transmitted from a contact center builder system to a content provider system that, when executed, provide an interface for configuring a contact center for the content provider that includes a contact center telephone number, an agent pool, and an interaction site. Data associated with one or more contact center configuration parameters are received from the content provider.

06/30/16
20160191655 

Interactive contact center menu traversal via text stream interaction


Interactive contact center menu traversal via text stream interaction is disclosed. A user device establishes an interactive session with a server device.

06/30/16
20160189901 

Dc operated polarized electromagnet and electromagnetic contactor using the same


The dc operated polarized electromagnet includes a spool around which an excitation coil is wound and that has a central opening, a plunger having first and second armatures, fitted individually, an outer yoke enclosing opposing side faces of the spool so as to attract the first armature, an inner yoke arranged on the inner side of the outer yoke so as to attract the second armature, and permanent magnets arranged between the outer yoke and the inner yoke, and reduces magnetoresistance by setting the thickness of the outer yoke thicker than the thickness of the inner yoke so that convergent magnetic flux in the plunger is diverted into the outer yoke.. .

06/30/16
20160189899 

Electromagnetic contactor


An electromagnetic contactor capable of coupling either one of an alternating current (ac) electromagnet or a direct current (dc) electromagnet with an identical contact support is provided. The electromagnetic contactor includes an electromagnet including either one of the ac electromagnet (12ac) including a movable core or the dc electromagnet (12dc) including an armature, and a contact support (36) configured to hold plural movable contacts in alignment to be coupled with and driven by the electromagnet.

06/30/16
20160189558 

Learning based on simulations of interactions of a customer contact center


A system and method for simulating an interaction between a customer and an agent of a customer contact center. A processor receives input conditions for simulating the interaction and generates a model of the customer based on the input conditions.

06/30/16
20160189164 

System and managing customer interactions


A method for managing customer interactions includes: receiving first proximity information relating to a proximity between an electronic communication device carried by a customer and a first proximity device located in a first location of a physical establishment associated with a customer contact center; creating an interaction object including data corresponding to the first proximity information; receiving, by the processor, second proximity information relating to a proximity between the electronic communication device and a second proximity device located in a second location; modifying the interaction object to include data corresponding to the second proximity information; storing the interaction object in a first data storage device, wherein data of contact center interactions between the customer and resources of the customer contact center is also stored; and retrieving the stored data of the interaction object and the data of contact center interactions for generating an output based on the retrieved data.. .

06/30/16
20160188943 

Augmented reality vision barcode scanning system and method


An exemplary augmented reality vision barcode scanning system for use with a human visual system includes at least one scanning contact lens, wireless enabled companion eyewear, and a remote barcode decoder. A related, exemplary method includes scanning and displaying barcodes with the augmented reality vision barcode scanning system in conjunction with a human visual system..

06/30/16
20160187672 

Colored contact lenses and making the same


The invention is directed to a colored contact lens designed for making a wearer's eyes to appear larger, bolder, and enhanced color while giving the wearers eyes a very natural appearance. A colored contact lens of the invention comprising a first print of a first color and a second print of a second color, wherein the first print consisting of an annular ring of gradient dot matrix, wherein the second print comprises a limbal ring and an outer starburst pattern, wherein the limbal ring surrounds the outer starburst pattern, wherein the annular ring and the limbal ring have a substantially identical outer diameter and the annular ring has a larger inside diameter than the limbal ring, the first color and the second color are different or the same, wherein the first print and the second print are concentric with the center of contact lens..

06/30/16
20160185914 

Contact lenses made with hema-compatible polysiloxane macromers


Optically clear silicone hydrogel contact lenses are described that comprise a polymeric lens body that is the reaction product of a polymerizable composition comprising at least 25 wt. % of at least one hydroxyalkyl methacrylate; and at least 20 wt.

06/30/16
20160183782 

Oct surgical visualization system with macular contact lens


An ophthalmic visualization system can include an ocular lens positioned between a macular contact lens coupled to a procedure eye and a surgical microscope. The ocular lens can guide a light beam through the macular contact lens and into the procedure eye, and in combination with the macular contact lens generate an intermediate image of the procedure eye at an image plane between the procedure eye and the surgical microscope.

06/23/16
20160182722 

System and language specific routing


A system and method are presented for language specific routing. Language assignment may be used to efficiently route inbound interactions in a contact center.

06/23/16
20160182719 

Skill change and routing correction


Customer of a contact center often provide information related to their call that is use to route the call to an appropriate agent. As a result, a work item is created and routed to an agent selected, at least in part, as having a skill associated with the information provided.

06/23/16
20160182718 

Contact center administration via text stream interaction


Mechanisms for generating a metric message text stream, and a corresponding contact center command, in response to determining that a contact center metric value is not a desired value is disclosed. A metric value is obtained that quantifies a metric of a contact center.

06/23/16
20160181392 

Partial spacer for increasing self aligned contact process margins


A semiconductor structure is provided. The semiconductor includes a gate stack on a substrate.

06/23/16
20160180277 

Automated responses to projected contact center agent fatigue and burnout


Agents of a contact center process work items for clients of the contact center. Agents may, at some point, experience “burnout.” detecting early signs, and automatically mitigating the burnout allows agents to maintain interest in their work and avoid expensive training of new agents and lost experience of burnt-out agents.

06/23/16
20160178874 

Lens assembly and camera module including the same


A lens assembly includes lenses and a lens barrel accommodating lenses. At least one of the lenses is a non-contact lens coupled to the lens barrel, in non-contact with the lens barrel..

06/23/16
20160178097 

Pipe coupling


A pipe coupling includes a sleeve and a clamping ring. The sleeve includes a flange at least one end.

06/23/16
20160176134 

Reusable lens molds and methods of use thereof


The present invention general related to a method and a reusable mold for making a contact lens, comprising a first mold half having a first mold surface in contact with a silicone containing lens forming composition and a second mold half having a second mold surface in contact with the lens forming composition. The first mold half and the second mold half are configured to receive each other such that a cavity is formed between the first mold surface and the second mold surface, wherein the cavity defines the shape of a contact lens to be molded.

06/23/16
20160176133 

Reusable lens molds and methods of use thereof


The present invention general related to a reusable mold and a method of using the mold to manufacture contact lenses. The mold comprises a first mold half having a first mold surface in contact with a lens forming composition and a second mold half having a second mold surface in contact with the lens forming composition, wherein the first mold half and the second mold half are configured to receive each other such that a cavity is formed between the first mold surface and the second mold surface, wherein the cavity defines the shape of a contact lens to be molded, wherein the lens forming composition is polymerizable and/or crosslinkable by an actinic radiation, wherein at least one of the mold halves is a precision press molded mold made from an oxide glass selected from a group consisting of borosilicates glass and fluorophosphates glass..

06/23/16
20160176132 

Reusable lens molds and methods of use thereof


The present invention general related to a method and a reusable mold for making a contact lens, comprising a first mold half having a first mold surface in contact with a silicone containing lens forming composition and a second mold half having a second mold surface in contact with the lens forming composition. The first mold half and the second mold half are configured to receive each other such that a cavity is formed between the first mold surface and the second mold surface.

06/23/16
20160176093 

Method and demolding contact lens


Methods and apparatus for manufacturing contact lenses, including demolding contact lens mold assemblies, are described. The apparatus can include a curved wedge separator having an increasing thickness circumferentially from a leading end towards a trailing end, and an increasing radial thickness from an outer circumferential edge towards a central axis.

06/23/16
20160176092 

Method and apparatus relating to manufacture of molds for forming contact lenses


Methods and apparatus for exchanging tools and/or tool assemblies used to form different types of molds for in injection-molding machines, are described. The exchange of tools and/or tool assemblies is made using a robot.

06/23/16
20160176091 

Method and manufacturing contact lenses


Apparatus and methods are described for manufacturing contact lenses by forming a contact lens mold half, and removing the mold half. The mold half can then be combined with a complementary mold half and used to cast-mold a contact lens.

06/23/16
20160176072 

Contact lens mold parts, contact lens mold assemblies, and methods of making contact lenses


A contact lens mold part and a contact lens mold assembly (1) are provided. The contact lens mold assembly includes a first mold part (2) and a second mold part (3) assembled together.

06/23/16
20160175457 

Ocular device


The present invention relates to a composition, such as a coating composition, comprising a peptide linked to a lubricant, wherein the peptide is cleavable by one or more proteinases present in tear fluid. The invention further relates to an ocular device comprising said composition, such as a preformed contact lens..

06/23/16
20160174562 

Ophthalmic contact lens solutions containing forms of vitamin b


The present invention relates to improved ophthalmic solutions that employ select b vitamins; pyridoxine and its salts; and thiamine and its salts in order to more effectively preserve solutions and to reduce the degree to which cationic preservatives will deposit on contact lenses. Ophthalmic solutions are here understood to include contact lens treatment solutions, such as cleaners, soaking solutions, conditioning solutions and lens storage solutions, as well as wetting solutions and in-eye solutions for treatment of eye conditions..

06/16/16
20160173692 

Method and system for generating staffing requirements for deferred work in a contact center environment


A system and method are presented for generating staffing requirements for deferred work in a contact center environment. In an embodiment, a simulation of deferred work performance is used to generate staffing requirement.
Interactive Intelligence Group, Inc.


06/16/16
20160173691 

Method and system for generating staffing requirements for deferred work in a contact center environment


A system and method are presented for generating staffing requirements for deferred work in a contact center environment. In an embodiment, a simulation of deferred work performance is used to generate staffing requirement.
Interactive Intelligence Group, Inc.


06/16/16
20160171487 

System and pre-provisioned wearable contactless payments


Systems and methods may comprise rfid data acquisition technology which may be embedded in a fob or tag for use in completing financial transactions. This fob may a self-contained device which includes a transponder and which may be contained on any portable form factor.
American Express Travel Related Services Company, Inc.


06/16/16
20160171482 

System and over the air provisioned wearable contactless payments


Systems and methods may comprise rfid data acquisition technology which may be embedded in a fob or tag for use in completing financial transactions. This fob may a self-contained device which includes a transponder and which may be contained on any portable form factor.
American Express Travel Related Services Company, Inc.


06/16/16
20160171422 

Method and system for generating staffing requirements for deferred work in a contact center environment


A system and method are presented for generating staffing requirements for deferred work in a contact center environment. Dynamic backlog control is utilized to account for backlog from deferred work in order to produce steady staffing levels throughout planning periods.
Interactive Intelligence Group, Inc.


06/16/16
20160171323 

Apparatus for recognizing iris and operating method thereof


An apparatus for recognizing iris in an eye is provided. An image collecting unit collects an image of the eye.
Iris Id, Inc.


06/16/16
20160170231 

Methods and forming a translating multifocal contact lens


The present invention discloses a translating multifocal contact lens including one or more of multiple optic zones, a lower-lid contact surface, and an under-lid support structure and method steps and apparatus for implementing the same. In preferred embodiments, a translating multifocal lens with at least a portion of one surface may be free-formed comprising one or both of a lower-lid contact surface and an under-lid support structure capable of limiting the amount of translation of a lens across a surface of an eye when an eye changes from one optic zone to another..
Johnson & Johnson Vision Care, Inc.


06/16/16
20160167162 

Friction stir welding method


A friction stir welding method which permits advantageous production of a product which has a sound welded area without joint defects, by joining together two members formed of the same material or respective different materials selected from a cast aluminum alloy and 2000 series, 4000 series, 5000 series and 7000 series aluminum alloys which are considered difficult to be joined together by the friction stir welding method. A termination tab member formed of a 1000 series, 3000 series, 6000 series or 8000 series aluminum alloy is disposed in abutting contact with end faces of joining portions of first and second members (in an abutting part), on the side of termination of the welding operation, and the friction stir welding operation is terminated after a probe of a rotary tool is moved from the joining portions of the two members into the termination tab member..
Uacj Corporation


06/16/16
20160166851 

Method and device for monitoring and treatment of seasonal affective disorder


This invention provides for an energized biomedical ophthalmic device and associated method of measuring changes in biomarkers contained in tear film to generate data related to a light therapy regimen used to treat symptoms associated with seasonal affective disorder. In some embodiments, the energized biomedical ophthalmic device can include an energized contact lens with a light source in communication with a processor controlling said light source according to the light therapy regimen.
Johnson & Johnson Vision Care, Inc.


06/09/16
20160165052 

Automatic contact center expansion and contraction


A contact center, methods, and mechanisms are provided for dynamically scaling a contact center based on scaling triggers and monitored activity. The monitored activity includes information provided from one or more sources.
Avaya Inc.


06/09/16
20160165051 

System and web-based real time communication with optimized transcoding


A system and method is provided to allow for real-time communication between a web browser application and a contact center resource, where media codecs supported by the two parties may differ. A processor is configured to bridge the media exchanged between the browser and contact center resource.
Genesys Telecommunications Laboratories, Inc.


06/09/16
20160165049 

System and automatic communication distribution local assignment


A system and method are presented for automatic communication distribution local assignment. An on-premises device, in a contact center environment using a cloud-based solution, communicates with the solution to determine if there is a service interruption.
Interactive Intelligence Group, Inc.


06/09/16
20160163808 

Semiconductor device with low-k gate cap and self-aligned contact


A semiconductor device includes at least a gate formed upon a semiconductor substrate, a contact trench self aligned to the gate, and a multilayered gate caps comprising a first gate cap formed upon each gate and a low-k gate cap formed upon the first gate cap. The multilayered gate cap may electrically isolate the gate from a self aligned contact formed by filling the contact trench with electrically conductive material.
International Business Machines Corporation


06/09/16
20160162862 

Mobile device contactless payments


Devices and systems for performing contactless payments. The devices are configured such that account issuers have increased flexibility, and such that the systems and methods are extensible to encompass new technologies..
First Data Corporation


06/09/16
20160161764 

Lenses, devices, refractive error


The present disclosure is directed to lenses, devices, methods and/or systems for addressing refractive error. Certain embodiments are directed to changing or controlling the wavefront of the light entering a human eye.
Brien Holden Vision Institute


06/09/16
20160161763 

Presbyopia contact lens set


A presbyopia contact lens set especially for a user who has worn spherical contact lenses, a designing method for a presbyopia contact lens, and a manufacturing method for a presbyopia contact lens that uses such design method. The presbyopia contact lens set configured by combining a plurality of types of presbyopia contact lens having different specifications lens powers, includes the plurality of types of presbyopia contact lenses in which the radial lens power profile in a near-use region and that in a far-use region are defined using mutually different functions, the function for defining the radial lens power profile in the far-use region is set in accordance with a specifications lens power, and the radial lens power rate-of-change in the far-use region is made larger for lenses having a small specifications lens power than for lenses having a large specifications lens power..
Menicon Co., Ltd.


06/09/16
20160161639 

Contact lenses comprising water soluble n-(2 hydroxyalkyl) (meth)acrylamide polymers or copolymers


The present invention relates to biomedical devices, and particularly contact lenses comprising a polymer having entangled therein at least one polymer comprising repeating units from n-(2-hydroxyalkyl)(meth)acrylamide.. .
Johnson & Johnson Vision Care, Inc.


06/09/16
20160161638 

Uv-blocking silicone hydrogel composition and silicone hydrogel contact lens containing thereof


And x is 0 or 1. A silicone contact lens containing the uv-blocking silicone hydrogel composition is also provided herein..

06/09/16
20160159416 

Shock absorber for crawler


A shock absorber for a crawler is disclosed. The shock absorber may have a coil spring to bias an idler wheel from a frame of the crawler.
Caterpillar Sarl


06/09/16
20160159019 

Method of manufacturing wettable silicone hydrogel contact lenses


A method for manufacturing a silicone hydrogel contact lens is described that comprises curing a polymerizable composition comprising at least one siloxane monomer and at least one hydrophilic vinyl-containing monomer in a contact lens mold comprising a molding surface having a coating comprising a hydrophilic polymer. The hydrophilic coating is not solubilized by the polymerizable composition during the curing step.
Coopervision International Holding Company, Lp


06/09/16
20160158058 

Contact lens and ophthalmic treatment device having same


A contact lens, according to the present invention, comprises: a housing having a light-incident part on which a therapeutic beam oscillated from a beam generation part is incident, and a light-emitting part for guiding the therapeutic beam incident from the light-incident part to an eyeball; a first sensing part arranged between the light-incident part and the light-emitting part so as to sense the reaction occurring in a healing site of the eyeball on which the therapeutic beam is irradiated; and a second sensing part arranged in a region of the light-emitting part spaced from the first sensing part so as to sense whether contact has been made with the eyeball.. .
Lutronic Corporation


06/02/16
20160154256 

Wearable device and electricity supply system


The present technology relates to a wearable device and an electricity supply system that make it possible to reduce the stress on a user in relation to electricity supply. A power generating unit is provided on the external world-side surface or the eyeball-side surface of a contact lens-type wearable device.
Sony Corporation


06/02/16
20160151986 

Methods of manufacturing and apparatus useful in manufacturing toric contact lenses


Method and apparatus of manufacturing a toric contact lens comprising providing a toric insert (12) without an orientation mark to be used in forming a toric contact lens mold section; placing the toric insert without an orientation mark in an orientation mark fixture (10) comprising a single piece fixture housing (20) structured to hold a toric insert at an angle specified for an orientation mark, the fixture housing having intersecting surfaces (36, 40) which form a generally v-shaped region on which the toric insert is located, the generally v-shaped region contacting the toric insert at two different contact points, lines or areas; fixing the toric insert without an orientation mark to the orientation mark fixture; forming an orientation mark on the toric insert fixed to the orientation mark fixture; using the toric insert with the orientation mark to form a toric contact lens mold section; and using the toric contact lens mold section to form a toric contact lens.. .
Coopervision International Holding Company, Lp


06/02/16
20160151855 

Friction stir welding method


A friction stir welding method which permits advantageous production of a product which has a sound welded area without joint defects, by joining together two members formed of the same material or respective different materials selected from a cast aluminum alloy and 2000 series, 4000 series, 5000 series and 7000 series aluminum alloys which are considered difficult to be joined together by the friction stir welding method. An initiation tab member formed of a 1000 series, 3000 series, 6000 series or 8000 series aluminum alloy is disposed in abutting contact with end faces of joining portions of first and second members (in an abutting part), on the side of initiation of the welding operation, and the friction stir welding operation is performed by moving a probe of a rotary tool through the initiation tab member into the joining portions of the two members..
Uacj Corporation


05/26/16
20160150087 

System and method to use predicted agent state to optimize selection strategy


System and method to improve self-service operation in a contact center, the method including: determining a characteristic of the new customer contact; determining a characteristic of an existing customer contact; determining a communication delay latency between an assignment engine and a contact center agent; determining a time to assign the new customer contact to the contact center agent, wherein the time to assign is made in a predetermined amount of time in advance of receiving a ready indication from the contact center agent, the predetermined amount of time determined from the communication delay latency.. .
Avaya Inc.


05/26/16
20160147301 

Detection apparatus and method


A contact lens type line-of-sight detection apparatus has a shape such that it is wearable on an eyeball of a user. Furthermore, in the line-of-sight detection apparatus, a plurality of light-emitting sections that output light and a plurality of light-receiving elements that receive light reflected by an eyeball surface.
Sony Corporation


05/26/16
20160146974 

Redox processes for contact lens modification


Medical devices having a wettable, biocompatible surface are described herein. Processes for producing such devices are also described..
Semprus Biosciences Corporation


05/26/16
20160146268 

Switching device for a motor vehicle transmission and actuating a motor vehicle transmission


A switching device for a motor vehicle transmission includes a coupling component, several transmission shafts which each are rotatable about a transmission axis, a frictional contact ring including a friction cone and being substantially non-rotatably and axially shiftably connected with a transmission shaft, a form-fit ring including a cone surface and being substantially non-rotatably and axially shiftably connected with the coupling component, as well as an actuating body including a cone surface and being substantially non-rotatably and axially shiftably connected with the coupling component. The friction cone of the frictional contact ring extends between the cone surface of the form-fit ring and the cone surface of the actuating body.
Hoerbiger Antriebstechnik Holding Gmbh


05/26/16
20160144579 

Casting mold for the manufacture of ophthalmic lenses


A casting mold (1) for the manufacture of ophthalmic lenses, in particular hard and soft contact lenses comprises a male mold half (2) having a generally convexly shaped male mold surface (20) and a female mold half having a generally concavely shaped female mold surface (30). Each of the male and female mold surfaces comprises a lens-forming surface (21, 31) which is encircled by a non lens-forming annular edge surface (22, 32).
Novartis Ag


05/26/16
20160144534 

Molds for making contact lenses


The present invention general related to a mold for making a contact lens comprises a first mold half having a first mold surface in contact with a polymerizable and/or crosslinkable silicone containing lens forming composition and a second mold half having a second mold surface in contact with the lens-forming composition, and the first mold half and the second mold half are configured to receive each other such that a cavity is formed between the first mold surface and the second mold surface. The cavity defines the shape of a contact lens to be molded.
Novartis Ag


05/26/16
20160144149 

Light therapy system including spectacle frames and contact lenses


The present invention provides for eyeglasses used together with contact lenses to deliver light therapy to the wearer. The eyeglass lenses or frames feature an embedded light source in logical and electrical communication with power, sensors, processors, and other components contained within the eyeglasses.
Johnson & Johnson Vision Care, Inc.


05/19/16
20160142545 

System and method to detect and correct ip phone mismatch in a contact center


Detecting an ip address mismatch in a contact center includes receiving a workstation login request from a workstation of the center that include login credentials associated with an agent of the center for logging into the workstation. The method also includes retrieving from a database a predetermined first ip address assigned to the agent; receiving an application login request related to an application from a workstation of the center on which the application is executing; extracting a second ip address from the application login request; and comparing the predetermined first ip address with the second ip address and granting the agent access if the addresses match..
Avaya Inc.


05/19/16
20160142174 

Mobile device prevention of contactless card attacks


Technologies related to mobile device prevention of contactless card attacks are generally described. In some examples, a mobile computing device may monitor for electromagnetic signals at frequencies used for short range communications with contactless cards.
Empire Technology Development Llc


05/19/16
20160136847 

Ophthalmic device molds and related methods


Ophthalmic device molds made from a first portion of a molding surface formed from a first polymer and a second portion of the molding surface formed from a second polymer are described. When combined, the first portion and the second portion of the molding surface form an entire molding surface suitable for molding an entire surface, such as an anterior surface or a posterior surface of an ophthalmic device.
Coopervision International Holding Company, Lp


05/19/16
20160136320 

Lens care product for ozone-based cleaning/disinfecting of contact lenses


The present invention provides an aqueous lens care solution for disinfecting and/or cleaning contact lenses in an ozone-based lens care system. The lens care solution of the invention is a hypotonic solution, has an osmolality at about 25° c.

05/19/16
20160136275 

Ophthalmic composition


An ophthalmic composition comprising geranylgeranylacetone and a phosphate buffering agent has an advantage that the loss of the geranylgeranylacetone content during long-term storage is very little. This is because of reduced adsorption of geranylgeranylacetone to a wall of an ophthalmic container.
Rohto Pharmaceutical Co., Ltd.






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