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Contac

Contac-related patent applications - as published by the U.S. Patent and Trademark Office (USPTO).


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System and method for geo-location based media recording for a contact center
Genesys Telecommunications Laboratories, Inc.
February 15, 2018 - N°20180048758

A system and method for recording media for a contact center includes establishing via a processor in a first geographic location, a communication session between first and second communication devices. The processor determines that media exchanged during the media session is to be recorded. The processor identifies a second geographic location associated with a resource involved in the media session, ...
Flexible conductor for use within a contact lens
Verily Life Sciences Llc
February 15, 2018 - N°20180045980

An eye-mountable device includes a lens enclosure, an anterior conductive electrode, a posterior conductive electrode, and an accommodation actuator element. The lens enclosure includes an anterior layer and a posterior layer. The anterior conductive electrode is disposed within the lens enclosure and across a center region of the lens enclosure. The posterior conductive electrode is disposed within the lens enclosure ...
Systems and methods for the inspection of contact lenses
Menicon Singapore Pte Ltd.
February 15, 2018 - N°20180045604

An apparatus for inspecting lenses includes an inspection system including an open cuvette, a communicatively coupled ct measurement device, and a user interface communicatively coupled to the inspection system. According to one embodiment, the lens inspection system provides a single instrument for inspecting the quality of a lens, thereby minimizing the transference of the lens from one inspection component to ...
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Method of power transmission to contact lens and system using the same
Ubiquity Biomedical Corporation
February 15, 2018 - N°20180043646

A system of power transmission to a contact lens comprises a contact lens and a magnetic component. The contact lens comprises at least a physiological signal sensing component, an induction coil, and an energy storage component. When the magnetic component has a motion relative to the induction coil, an induced voltage is produced in the induction coil for charging the ...
Eyedrops
Nof Corporation
February 15, 2018 - N°20180043024

Provided is an ophthalmic solution for treatment or prevention of lid wiper epitheliopathy, which is capable of imparting sufficient lubricity to a corneal surface or a soft contact lens surface. It has been found that the above-mentioned object can be achieved by an ophthalmic solution containing, at a specific ratio, a copolymer having a structure having three kinds of different ...
Split-ring resonator-based strain sensor on flexible substrates for glaucoma detection
Bogazici Universitesi
February 15, 2018 - N°20180042479

The invention relates a split-ring resonator-based strain sensor on flexible substrates for glaucoma detection. The purpose of this invention is to provide a sensor which is electrically passive, wireless and low cost to measure intraocular pressure. It measures intraocular pressure by placing a microwave resonator on top of contact lenses. The sensor that is a metallic ring can be placed ...
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Explosive assembly systems including a linear shaped charge end prime cap apparatus and related methods
The United States Of America As Represented By The Secretary Of The Navy
February 08, 2018 - N°20180038670

Generally, embodiments of the invention can include a linear shaped charge (lsc) end cap coupling structure adapted for holding an initiator structure adapted to initiate a booster explosive material, the booster explosive material, and the lsc in abutting contact with each other. One embodiment includes a rubber body formed with cavities adapted to receive the lsc, booster, and initiator structure (...
Smart contact lenses and smart glasses
Postech Academy-industry Foundation
February 08, 2018 - N°20180036974

The present invention provides a smart contact lens including a sensor capable of non-invasively sensing an eye disease in real time and a drug reservoir, and smart glasses for controlling the smart contact lens.
Atomizing head, atomizing device and electronic cigarette
Joyetech Europe Holding Gmbh
February 08, 2018 - N°20180035720

An atomizing head is disclosed, including a heating component, a liquid absorption component and at least one contact ring, wherein the liquid absorption component is wrapped around the outer circumference of the heating component, the contact ring includes a base and a first clamping flange extending at a certain angle from an circumferential edge of the base, the base covers ...
System and method for optimizing contact center resource groups
Genesys Telecommunications Laboratories, Inc.
February 01, 2018 - N°20180034966

A method for automatically generating a grouping of resources of a customer contact center includes: identifying, by a processor, one or more resource groups, each of the resource groups including a plurality of customer contact center resources; predicting, by the processor, for each of the one or more resource groups, a predicted performance metric of the resource group in accordance ...
System and method for optimizing physical placement of contact center agents on a contact center ...
Genesys Telecommunications Laboratories, Inc.
February 01, 2018 - N°20180034965

A method includes: identifying, by a processor, one or more physical arrangements of resources in a customer contact center; predicting, by the processor, for each of the one or more physical arrangements of resources, a predicted performance metric of the physical arrangement of resources in accordance with one or more working environment parameters of the customer contact center; identifying, by ...
Mobile dashboard for automated contact center testing
Cyara Solutions Pty Ltd
February 01, 2018 - N°20180034754

A mobile dashboard for automated contact center testing gives up-to-the-minute status reports on your customer experience, enabling you to make operational decisions and drill down to the source of an issue while on the go. A mobile-optimized executive dashboard display can be customized for each unique user, so business and technical stakeholders can filter the display for the customer experience (...
Automated contact center customer mobile device client infrastructure testing
Cyara Solutions Pty Ltd
February 01, 2018 - N°20180034753

An automated contact center agent mobile device client infrastructure testing system comprising a mobile device command repository is disclosed. The system also has a mobile device control module that retrieves mobile device commands from the repository, receives instructions, data, and parameters for contact center device testing, runs predesignated contact center device test suites on at least one mobile device, receives ...
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Toric contact lens having a ballast mark representing a lens identification code
Novartis Ag
February 01, 2018 - N°20180031863

A toric contact lens (1) having a front surface and a rear surface, one of said front and rear surfaces includes a toric optical zone and a lens edge surrounding the contact lens (1). The contact lens further has a ballast axis (3) and includes at least one ballast mark (41, 42, 43) identifying the position of the ballast axis (3). Each ballast mark (41, 42, 43) includes a one-dimensional ...
Mesh size control of lubrication in gemini hydrogels
University Of Florida Research Foundation, Inc.
February 01, 2018 - N°20180030209

A device comprises a surface that is a hydrogel having a targeted mesh size that permits a low-speed friction coefficient near or lower that that typically reported for cartilage of 0. 01 to 0. 02, a transition. The device can be a contact lens to sit on the cornea where, during a blink, eyelid slides past the eye surface at about 100 mm s−1. ...
Biased ball-spring contacts for electrical stimulation systems and methods of making and using same
Boston Scientific Neuromodulation Corporation
February 01, 2018 - N°20180028820

A connector assembly includes a connector housing having longitudinal axis and a port for receiving a proximal end of a lead having terminals electrically insulated from one another. A lumen extends along the longitudinal axis. Contacts are disposed in the housing and electrically insulated from one another. The contacts couple to the terminals when the proximal end is received within ...
Virtual interactions in contact center operations
Genesys Telecommunications Laboratories, Inc.
January 25, 2018 - N°20180027116

A contact center has channels for receiving communications requesting interaction with an agent, agent stations providing connection ability to received communications, and a virtual interaction (vi) server connected to the lan and executing vi software on a processor from a non-transitory medium. The vi server creates and stores a virtual interaction object based on determination of an expected receipt of ...
Electromagnetic contactor provided with means for detecting the open or closed position of controlled switches
Zodiac Aero Electric
January 25, 2018 - N°20180025871

This electromagnetic contactor comprises a set of controlled switches (c1, c2, c3), at least one electromagnetic field generator (l; l1, l2), for example a coil, associated with an adjustable core (p) controlling the state of the controlled switches and a unit (uc) controlling the power supply of the electromagnetic field generator. It comprises means for detecting the position of the ...
Iris recognition via plenoptic imaging
Ut-battelle, Llc
January 25, 2018 - N°20180025207

Iris recognition can be accomplished for a wide variety of eye images by using plenoptic imaging. Using plenoptic technology, it is possible to correct focus after image acquisition. One example technology reconstructs images having different focus depths and stitches them together, resulting in a fully focused image, even in an off-angle gaze scenario. Another example technology determines three-dimensional data for ...
Iris recognition via plenoptic imaging
Ut-battelle, Llc
January 25, 2018 - N°20180025206

Iris recognition can be accomplished for a wide variety of eye images by using plenoptic imaging. Using plenoptic technology, it is possible to correct focus after image acquisition. One example technology reconstructs images having different focus depths and stitches them together, resulting in a fully focused image, even in an off-angle gaze scenario. Another example technology determines three-dimensional data for ...
Orthokeratological lens-eye system for stromal remodeling
January 25, 2018 - N°20180024381

Embodiments of this application are directed toward an orthokeratological contact lens to be worn on a patient's cornea and methods for prescribing the same. The method may comprise receiving patient corrective parameters and generating a target treatment curve for a target zone, wherein generating the target treatment curve comprises calculating a difference of a first arc length determined when a ...
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