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Contac

Contac-related patent applications - as published by the U.S. Patent and Trademark Office (USPTO).


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Optimal resource and channel selection
Avaya Inc.
June 22, 2017 - N°20170180554

A method, a device and a system selects an optimal resource and/or channel. The device of a contact center receives transaction data and interaction data corresponding to a transaction between the contact center and a user device. The transaction data includes one of a current resource being utilized for the transaction or a current channel indicating a communication channel ...
Customer care mobile application
Genesys Telecommunications Laboratories, Inc.
June 22, 2017 - N°20170180553

A system and method is provided for providing contact center services via a mobile application on a mobile device. Status of a service request that is transmitted to a contact center is monitored. When a change in the status is detected, a notification is automatically transmitted to the mobile application. An interaction request is received from the mobile application in ...
Selecting deployable resources based on personal information obtained from wearable devices
Avaya Inc.
June 22, 2017 - N°20170178051

Selecting deployable resources based on personal information obtained from wearable devices is disclosed. A processor-based controller automatically determines a contact load parameter and a contact load threshold for a contact center. If the contact load parameter for the contact center exceeds the contact load threshold, the controller automatically selects one or more deployable resources from a resource pool by receiving ...
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Lenses, devices, methods and systems for refractive error
Brien Holden Vision Institute
June 22, 2017 - N°20170176772

The present disclosure is directed to lenses, devices, methods and/or systems for addressing refractive error. Certain embodiments are directed to changing or controlling the wavefront of the light entering a human eye. The lenses, devices, methods and/or systems can be used for correcting, addressing, mitigating or treating refractive errors and provide excellent vision at distances encompassing far to ...
Methods for incorporating lens features and lenses having such features
Johnson & Johnson Vision Care, Inc.
June 22, 2017 - N°20170176771

A free-form contact lens and method of making the same. The lens includes a posterior optical quality surface having a concave shape, an opposing anterior surface having a convex shape both of which join at a lens edge that defines an outer periphery of the contact lens, and at least a first lens feature having a predetermined shape and made ...
Polymerizable polysiloxanes with hydrophilic substituents
Novartis Ag
June 22, 2017 - N°20170176643

The invention provides an actinically-polymerizable amphiphilic polysiloxane which comprises a polysiloxane polymer chain comprising a polylsiloxane segments comprising at least one siloxane unit having a low molecular weight hydrophilic polymer chain connected with a silicone atom of the siloxane unit, and (meth)acrylamido groups each covalently bonded to one of the ends of the polysiloxane polymer chain and/or to ...
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One-way clutch
Jtekt Corporation
June 22, 2017 - N°20170175826

A one-way clutch includes an inner ring, an outer ring, a plurality of rollers, an annular cage that holds the rollers, and springs that bias the rollers toward a first side in a circumferential direction. The inner ring has a rib portion located on a first side in an axial direction and protruding outward in a radial direction. The cage ...
Reusable lens molds and methods of use thereof
Novartis Ag
June 22, 2017 - N°20170173902

The present invention general related to a method and a reusable mold for making a contact lens, comprising a first mold half having a first mold surface in contact with a hydrogel contact lens forming composition and a second mold half having a second mold surface in contact with the lens forming composition, wherein the first mold half and the ...
Process for manufacturing contact lenses
Novartis Ag
June 22, 2017 - N°20170173901

The invention provides a method of making ophthalmic lenses with an enhanced quality and enhanced yield achieved by using molds having been treated on back surface of mold with corona discharge technique. The method comprises the steps of obtaining a mold for cast-molding contact lenses from a lens formulation, wherein the mold comprises a first mold half having a first ...
Electrochemical system for disinfecting and cleaning contact lenses
Novartis Ag
June 22, 2017 - N°20170173206

The present invention is generally related to a lens care system and method for disinfecting and cleaning contact lenses. A lens care system or method of the invention is based on electrolysis of an aqueous chloride solution for generating germicide species (e. G., chlorine, hypochlorous acid, hypochlorite, or combinations thereof) and subsequent in-situ electrolysis of hypochlorous acid or hypochlorite in ...
Methods for treating inflammatory conditions
Melior Discovery, Inc.
June 22, 2017 - N°20170173004

The present invention relates to compounds and pharmaceutically acceptable salts thereof and formulations comprising tenilsetam or pharmaceutically acceptable salts thereof that are useful in modulating inflammation. In particular, the compounds or pharmaceutically acceptable salts thereof are useful for treating or preventing a disease or disorder involving inflammation, including, but not limited to, delayed type hypersensitivity and contact hypersensitivity.
Accommodating intraocular lens
Novartis Ag
June 22, 2017 - N°20170172732

An accommodating iol includes a flexible optic membrane, a flexible skirt extending from an outer periphery of the flexible optic membrane and defining an outer periphery of the accommodating iol, and a capsular contact ring configured to be positioned anterior to the flexible optic membrane and having a diameter less than a diameter at the outer periphery of the accommodating ...
Contact lens case structure
Bonasse Enterprises Co., Ltd.
June 22, 2017 - N°20170172269

The contact lens case structure includes a main body, a number of elastic members, a number of carrier members, a number of cover members, and a number of hollowed-out pressing members. The main body has a number of accommodation spaces. Each elastic member is housed in an accommodation space. A contact lens is placed on a carrier member which in ...
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Spring energized seals and related methods
Bal Seal Engineering, Inc.
June 15, 2017 - N°20170172018

Seal assemblies with a seal body having an inside flange and an outside flange that are biased outwardly away from one another by a spring energizer, such as a canted coil spring or a v-spring. The seal assemblies further include emi shielding by incorporating at least one spring energizer that provides at least part of a conductive path between a ...
Cloud contact centre and cloudization method for contact centre
Zte Corporation
June 15, 2017 - N°20170171038

The present document provides a cloud contact center and a cloudization method for a contact center. The cloud contact center includes: an access cloud, arranged to: provide an enterprise with a service of applying for access accounts of a plurality of types of interactive platforms; a service cloud, in which the access accounts which have already been applied by the ...
System and method for an optimized, self-learning and self-organizing contact center
Newvoicemedia, Ltd.
June 15, 2017 - N°20170169325

A system and method for an optimized, self-learning and self-organizing contact center has been developed. This system and method uses principles and tools of information theory, including the latent dirichlet allocation which reduces information to specific predetermined topics and a distribution of topic related words to infer its hidden, generative underpinnings so to self-organize a contact center, infer its desired ...
Electronic ophthalmic lens with oscillator frequency adjustment
Johnson & Johnson Vision Care, Inc.
June 15, 2017 - N°20170168322

An eyelid position sensor system for an ophthalmic lens comprising an electronic system is described herein for adjusting an oscillator frequency on the lens. In at least one embodiment, the frequency adjustment is based on at least one signal received by the contact lens. In a further embodiment, the at least one signal includes a signal providing a plurality of ...
Composition for manufacturing contact lenses and method for manufactuging contact lenses by using the same
Johnson & Johnson Vision Care, Inc.
June 15, 2017 - N°20170168197

In formula (ii), r9, r10 and r11 are c1-c4, alkyl groups, r12, r13 and r15 are c1-c3 alkylene group. R14 is a residue obtained by removing nco group from an aliphatic or aromatic diisocyanate, and o is an integer of about 4-80, p is an integer of about 0-1; q is an integer of about 1-20; at least ...
Polyurethanes for contact lenses
Ocutec Limited
June 15, 2017 - N°20170166683

The present invention provides a poly(ethylene) glycol based polyurethane polymer composition, particularly useful in the production of contact lenses. Generally the reactant mixture used to form the polymer includes a branched chain extender. There is also provided a method of manufacturing a contact lens formed from such a polymer.
Amphiphilic branched polydiorganosiloxane macromers
Novartis Ag
June 15, 2017 - N°20170166675

The invention provides a class of amphiphilic branched macromers and the uses thereof. An amphiphilic branched polydiorganosiloxane macromer of the invention is produced from an α,ω-dimethacryloyl-terminated polydiorganosiloxane vinylic crosslinker comprising one or more atrp-containing siloxane units having one substituent having an atrp initiator by atrp polymerization of one or more hydrophilic vinylic monomers. It comprises at ...
Polymerizable polysiloxanes with hydrophilic substituents
Novartis Ag
June 15, 2017 - N°20170166674

The invention provides a hydrophilized polydiorganosiloxane vinylic crosslinker which comprises (1) a polydiorganosiloxane polymer chain comprising dimethylsiloxane units and hydrophilized siloxane unit having one methyl substituent and one monovalent c10-c50 organic substituent having two or three carboxy groups, wherein the molar ratio of the hydrophilized siloxane units to the dimethylsiloxane units is from about 0. 035 to about 0. 25, and (2) two terminal (meth)...
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