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Contac patents



      
           
This page is updated frequently with new Contac-related patent applications. Subscribe to the Contac RSS feed to automatically get the update: related Contac RSS feeds. RSS updates for this page: Contac RSS RSS


Limiting contact in a networked contact center environment

8x8

Limiting contact in a networked contact center environment

Limiting contact in a networked contact center environment

8x8

Limiting contact in a networked contact center environment

Limiting contact in a networked contact center environment

Fuji Electric

Electromagnetic contactor

Date/App# patent app List of recent Contac-related patents
01/22/15
20150024987
 Contact lens care preparation and packaging solution patent thumbnailContact lens care preparation and packaging solution
Provided are a contact lens care preparation capable of imparting durable surface lubricity and amebic adhesion inhibitory effect to a contact lens surface through a simple treatment, and a contact lens packaging solution utilizing the same. The contact lens care preparation is composed of a solution containing 0.01 to 2 weight/volume % of a polymer having particular monomer units with a phosphorylcholine-like group, particular (meth)acrylamide derivative units, and particular monomer units with a hydrophobic group at a particular ratio, and a weight average molecular weight of 5,000 to 2,000,000, and is useful as a contact lens packaging solution..
Nof Corporation
01/22/15
20150023493
 Limiting contact in a networked contact center environment patent thumbnailLimiting contact in a networked contact center environment
This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center.
8x8, Inc.
01/22/15
20150023492
 Limiting contact in a networked contact center environment patent thumbnailLimiting contact in a networked contact center environment
This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center.
8x8, Inc.
01/22/15
20150022295
 Electromagnetic contactor patent thumbnailElectromagnetic contactor
The electromagnetic contactor includes a contact mechanism including a pair of fixed contacts disposed to maintain a predetermined interval and a movable contact disposed so as to connect to and separate from the pair of fixed contacts, and an electromagnet unit that drives the movable contact. The electromagnet unit includes a magnetic yoke enclosing a plunger drive portion, a movable plunger, a leading end thereof protruding through an aperture formed in the magnetic yoke and a peripheral flange portion being formed on a protruding end side, movement regulating portions that regulate movement of the peripheral flange portion of the movable plunger in an engaged position and released position of the contact mechanism, and a contact noise suppression member that suppresses contact noise when the peripheral flange portion of the movable plunger contacts the movement regulating portions..
Fuji Electric Co., Ltd.
01/22/15
20150022293
 Electromagnetic contactor patent thumbnailElectromagnetic contactor
The electromagnetic contactor includes a contact device having a pair of fixed contacts disposed to maintain a predetermined distance and a movable contact disposed so as to be attachable to and detachable from the pair of fixed contacts; an electromagnet unit having a movable plunger that moves the movable contact of the contact device; a hermetic chamber enclosing the pair of fixed contacts, the movable contact, and the movable plunger; an external receptacle that covers the hermetic chamber and electromagnet unit; and a sound insulating resin layer injected and hardened between the hermetic chamber and external receptacle. The electromagnetic contactor reduces the height of a contact device, and thus reduces a size of the electromagnetic contactor, while suppressing electromagnetic repulsion force generated between a movable contact and fixed contacts..
Fuji Electric Co., Ltd.
01/22/15
20150021935
 Collision deflector assembly patent thumbnailCollision deflector assembly
A vehicle frame is provided having a frame. The frame includes a main rail and a lateral rail.
Ford Global Technologies, Llc
01/15/15
20150019571
 Method for population of object property assertions patent thumbnailMethod for population of object property assertions
Relay of information from technical documentation by contact center workers to assist clients is limited by industry standard storage formats and query mechanisms. A method is disclosed for processing technical documents and tagging them against a telecom hardware domain ontology.
Innovatia Inc.
01/15/15
20150018022
 System and methods for integrating short message service messaging with contact center applications patent thumbnailSystem and methods for integrating short message service messaging with contact center applications
A system for routing short message service (sms) messages to endpoints in a contact center includes a first node for receiving sms message streams from multiple sources operating variant protocols and for multiplexing the multiple streams into a single message stream following a universal protocol, a media gateway server connected to the first node for receiving the single message stream and for forwarding individual ones of the messages therein to individual ones of a plurality of connected servers, and a router connected to at least one of the connected servers for routing individual messages represented therein to individual ones of a plurality of network-supported endpoint devices.. .
Genesys Telecommunications Laboratories, Inc.
01/15/15
20150017960
 Systems and methods for generating a calling list for a conference call patent thumbnailSystems and methods for generating a calling list for a conference call
Systems and methods are described that facilitate the generation of calling lists for use in planning or setting up conference calls. The system may include a communications module and a contact database comprising a plurality of contact records, each contact record corresponding to a different contact.
Blackberry Limited
01/15/15
20150015814
 Spatial focal field type glasses display patent thumbnailSpatial focal field type glasses display
A spatial focal field type glasses display product can present virtual images at different distances simultaneously. The product is a frame type glasses or corneal contact lens and comprises a projection component and a display control device.
Beijing Antvr Technology Co., Ltd.
01/15/15
20150014187

Disposable contact lens container having a vapor lens hydration system


A package includes a vapor impermeable material forming a sealed cavity. A hydrated, ready to use contact lens is disposed within the cavity.
Hollister Incorporated
01/15/15
20150013085

Cleaning device for contamination of contact of electromagnetic contactor


The present invention relates to a device for cleaning contaminants on a contact portion of an electromagnetic contactor, and more particularly, a device for cleaning contaminants on a contact portion of an electromagnetic contactor in which a magnetic force the acting direction of which is changed in time is generated to the outside of the electromagnetic contactor for cleaning contaminants generated at a contact portion thereof with an arc extinguishing method, thereby effectively and broadly performing the cleaning of contaminants.. .
Lsis Co., Ltd.
01/15/15
20150013052

Shoulder pads


A shoulder pad for use in a contact sport, such as football, hockey or lacrosse is provided. The shoulder pad includes a pair of curvilinear, continuous arch members joined together to define a central opening that receives the player's head.
Riddell, Inc.
01/08/15
20150011788

Organo-modified silicone polymers


Where, a is a divalent block comprising a silicone-containing pendant group. In one embodiment, the silicone-containing pendant group comprises polyalkylene oxide groups.
01/08/15
20150011671

Organo-modified silicone polymers and hydrogels comprising the same


Where a is a divalent block comprising a silicone-containing pendant group. In one embodiment, the silicone-containing pendant group comprises polyalkylene oxide groups.
01/08/15
20150011670

Polymerizable amido-containing organosilicon compounds, silicon-containing polymers and biomedical devices therefrom


There is provided a fast curing composition comprising an alpha, beta-unsaturated amido-containing organosilicon compound, useful in making water absorbing silicone-hydrogel films for biomedical devices, such as contact lens, and a process for producing these monomers. This invention also provides for hydrogels made from the alpha, beta-unsaturated amido-containing organosilicon compound described herein..
01/08/15
20150011669

Hydrophilic macromers and hydrogels comprising the same


The hydrophilic silicone macromer can be used to form a polymer and a hydrogel film suitable for forming contact lenses.. .
01/08/15
20150011667

Hydrophilic macromers and hydrogels comprising the same


Wherein r1, r2, r3 r4, r5 and r6 are independently selected from a monovalent linear, branched, or cyclic radical with 1 to 50 carbon atoms, that can optionally contain a heteroatom or i; i is rl-rp; y is a free radical polymerization-effective hydrophilic group with the general structure:rl-rp—z; rl is a linking residue from a non-isomerizable hydrosilylation effective terminal olefin comprising the general structure —ch2—c(rbr7)—(cr8r9)m, the subscript n is selected from integers from 1 to 10; r7, r8, and r9 can be selected from hydrogen and a mono-valent hydrocarbon radical with 1 to 10 carbon atoms that optionally contain a heteroatom; rb is selected from a monovalent hydrocarbon radical with 1 to 6 carbon atoms; rp is a spacer group comprising a diavelant hydrophilic organic radical with 0 to 100 carbon atoms and optionally contains heteroatoms, and x is a free radical polymerizable group. The said composition can be polymers and films suitable for use in making contact lenses..
01/08/15
20150011661

Hydrophilic silicone monomers, process for preparation thereof and thin films containing the same


The present invention relates to a fast curing compositions comprising a (meth)acrylamide functionalized hydrophilic silicone monomers having a polyether moiety containing a branched linking group. In one embodiment, such compositions are useful for preparing water-absorbing silicone-hydrogel films for contact lens applications.
01/08/15
20150010657

Methods and systems for treatment of inflammatory diseases with nitric oxide


The present invention generally relates to compositions and methods for treatment of various inflammatory diseases, such as inflammatory dermatoses and other conditions, e.g., using nitric oxide. Examples of such dermatoses include psoriasis, atopic dermatitis, and contact dermatitis.
Transdermal Biotechnology, Inc.
01/08/15
20150007860

Contact lens cleaning system with monitor


The invention monitors the neutralization process involving hydrogen peroxide solution and a hydrogen peroxide neutralization catalyst and compares measured values with theoretical values. The system monitors the chemical reaction and notifies the user of the neutralization status.
Novabay Pharmaceuticals, Inc.
01/01/15
20150006947

Dynamic redistribution of percent allocated calls during outages


Work assignment methods and systems are provided that dynamically redistribute a percent allocation of contacts after an outage at a contact center. In general, a work assignment mechanism, upon receiving information that a contact center is removed from a system of available contact centers, dynamically recalculates a percentage allocation of each available contact center in the system.
Avaya Inc.
01/01/15
20150006515

Systems and methods for identifying, categorizing, aggregating, and visualizing multi-dimensional data in an interactive environment


The disclosed principles provide on-demand systems and related methods for identifying, categorizing, calculating, formatting, aggregating, linking, and visualizing multi-dimensional data in an interactive simulation environment. Simulation results are customized for each end-user based on selection criteria provided by the end-user via interactive network-based dashboards.
01/01/15
20150006216

Dynamic event type on calendars


A contact center is provided with the ability to efficiently and effectively execute strategy rules by referencing and comparing schedules of contact center entities. The contact center includes a scheduling module configured to convert a textual calendar description of an entity into rich calendar information for that entity.
Avaya Inc.
01/01/15
20150006215

Time division calendar segmentation


A contact center is provided with the ability to efficiently and effectively execute strategy rules by referencing and comparing schedules of contact center entities. The contact center includes a scheduling module configured to convert a textual calendar description of an entity into a bitmap representation of the calendar for that entity.
Avaya Inc.
01/01/15
20150005606

Reader communication with contact lens sensors and display device


A reader for communicating with both an eye-mountable device and a display device is provided. The reader can transmit radio frequency power to a tag that is part of the eye-mountable device.
Google Inc.
01/01/15
20150005604

Devices and methods for a contact lens with an inward facing light source


An eye-mountable device can include a transparent material and a substrate at least partially embedded in the transparent material. The transparent material can have a concave surface and a convex surface, with the concave surface configured to removably mount the eye-mountable device on a corneal surface overlaying a pupil.
Google Inc.
01/01/15
20150005597

Devices and methods for a contact lens with an outward facing light source


A body-mountable device can include a transparent material and a substrate at least partially embedded in the transparent material. The transparent material can have a mounting surface and a surface opposite the mounting surface.
Google Inc.
01/01/15
20150003604

System and calculating context-aware estimated wait time for customers


An estimated wait time (ewt) computing system for computing estimated wait time for customers in a contact center is provided. The ewt computing system includes an analysis module for analyzing each incoming contact to determine attributes corresponding to the incoming contact.
Avaya Inc.
01/01/15
20150003602

Exploring multiple contact channels to determine potential for reaching customers


Improving right party contact rates with a customer by exploring available contact channels and time periods may include periodically reviewing that customer's contact information to determine a set of exploration scores for each contact channel and time period pair of that customer, using an exploration score function based on an unexplored potential value, a contact utilization value, and a need-to-explore value for that contact channel and time period pair.. .
International Business Machines Corporation
01/01/15
20150002250

Electromagnetic contactor


An electromagnetic contactor includes a contact mechanism including a pair of fixed contacts having fixed contact portions and interposed in a current conduction path, and a movable contact having a pair of movable contact portions capable of contacting to and separating from the pair of fixed contact portions. At least one of the pair of fixed contacts or the movable contact is formed in a shape to form magnetic fields generating lorentz forces opposing electromagnetic repulsion forces generated in an opening direction between the fixed contact portions and the movable contact portions when current is conducted.
Fuji Electric Fa Components & System Co., Ltd.
01/01/15
20150002247

Electro-magnetic contactor


An electromagnetic contactor according to an embodiment of the present disclosure may include a lower frame; a fixed core provided to be inserted into the lower frame; a bobbin provided at an upper portion of the fixed core; a coil coupled to the bobbin; a movable core provided at an upper portion of the bobbin; a cross bar coupled to an upper portion of the movable core; a movable contact coupled to the cross bar to move in an upward and downward direction; an upper frame configured to cover the lower frame; and a fixed contact fixed to part of the upper frame, wherein a protection base is formed to be protruded from an intermediate portion of the fixed contact.. .
Lsis Co., Ltd.
12/25/14
20140379890

System and optimizing agent login in a contact center


An agent login optimization system for optimizing login of agents at communication managers of a contact center is provided. The agent login optimization system includes a monitoring module for monitoring predetermined activities at a plurality of communication managers in the contact center.
Avaya Inc.
12/25/14
20140379587

Proximity based interactions with wallboards


Proximity-based interactions with wallboards and mobile devices create an interactive and effective communication model, efficiently utilizing space and opportunities for communication between a contact center and its agents and supervisors. The system provides a dynamic, proximity-based location service including displays for agents and real-time message capabilities for supervisors..
Avaya, Inc.
12/25/14
20140379538

Methods for calculating return on investment for a contact center and devices thereof


A method, non-transitory computer readable medium, and account manager device comprises obtaining a plurality of inputs associated with the contact center in response to a request to calculate the return on investment associated with the contact center, wherein the plurality of inputs includes one or more contact center historical data and one or more contact center projected data. At least a part of the obtained one or more contact center historical data is compared against the one or more contact center projected data to identify one or more improvement areas in the contact center.
Infosys Limited
12/25/14
20140379054

Apparatus for phototherapy of the eye


A device and method for applying light to the cornea of the eye as, for example, to promote crosslinking of collagen in the cornea for vision correction. The device may include a structure having form and size similar to a conventional contact lens.
Teclens, Llc
12/25/14
20140378361

Contact lens cleaning compositions


The invention provides a contact lens cleaning composition comprising at least two nonionic surfactants and optionally including a non-newtonian viscosity enhancing excipient.. .
Gnt, Llc
12/25/14
20140377327

Extended release drug-delivery contact lenses and methods of making


Contact lenses are described that include particles of polymer fiber mat incorporated into a polymer lens wherein the polymer fiber mat is formed by electrospinning a prepolymer solution. Methods for making the contact lenses with improved oxygen permeability are also described.
Mercy Medical Research Institute
12/25/14
20140377043

System and loading and unloading a cargo compartment


A system for loading and unloading a cargo compartment of a vehicle, such as an aircraft, with a cargo receiving device is provided. The system includes a cargo receiving device including a base structure arrangement having a horizontal lower contact surface, and a locking mechanism configured to engage one or more corresponding holding members provided in a cargo compartment of a vehicle.
Airbus S.a.s.
12/25/14
20140376711

Mobile monitoring for supervisors


A mobile service observing integration system efficiently utilizes multi-functional smart devices providing operating system support for native applications and application programming interface support for third-party applications, allowing seamless mobile communication between a contact center and its agents and supervisors.. .
Avaya Inc.
12/25/14
20140376710

Method and system for optimizing performance within a contact center


A method and system for improving performance within a contact center are provided. The method includes monitoring one or more key performance indicators (kpis) corresponding to the contact center having one or more agents associated thereto.
Avaya Inc.
12/25/14
20140376709

System and modifying parameters in a contact center


A parameters modification system for a contact center is provided. The parameters modification system includes an input module for enabling a user to provide an input indicating one or more parameters required to be modified.
Avaya Inc.
12/25/14
20140376708

Method and extended management of state and interaction of a remote knowledge worker from a contact center


A network system for managing remote agents of a communication center includes a primary server connected to the network the primary server controlling at least one routing point; one or more secondary servers distributed on the network and accessible to the remote agents, the secondary server or servers having data access to agent computing platforms and communication peripherals; and, a software suite distributed in part to the secondary server or servers and distributed in part to one or more agents computing platforms and peripherals, the software suite including protocol for reporting agent status data. The system monitors agents computing platforms and peripherals for activity state through the one or more secondary servers whereupon the one or more secondary servers exchange control messaging and event related data using iscc protocols with the primary server over the network for intelligent routing purposes..
Genesys Telecommunications Laboratories, Inc.
12/25/14
20140376707

System, method, and computer program product for contact center management


A system, method, and computer program product for customer contact management via voice, chat, e-mail and social network contacts includes a balanced service process (bsp) that includes a plurality of cause or response codes for maximizing first contact resolution (fcr) and csat. The bsp is incorporated within a contact center (single center, multiple centers and/or work at home), which receives voice calls, sms messages, email, chat, or social media communications from customers.
Balance Cxi Inc.
12/25/14
20140376382

System and managing traffic bursts for a plurality of tenants


A system that supports multiple contact centers includes a communications network that is coupled between a private network (e.g. Mpls network) and a remote computing environment (e.g.
Genesys Telecommunications Laboratories, Inc.
12/25/14
20140375949

Anti myopia lens


A pair of multifocal contact lenses, each including an optical zone portion and a stabilization zone portion. The optical zone portion has a distance prescription zone and a near prescription zone.
Carl Zeiss Meditec Ag
12/18/14
20140371771

System and resecting corneal tissue


A system and method for resecting and transplanting corneal tissue is disclosed. In a recipient cornea, a resection depth from the anterior surface of the recipient cornea is determined based upon a biomechanical model of the recipient cornea.
Amo Development, Llc.
12/18/14
20140371410

Fluoro-containing ether monomer for fabricating contact lenses, contact lenses materials and contact lenses obtained therefrom


In formula (i), r10 is fluoroalkyl group (cxfyhz, wherein x is an integer of 2-20, y to is an integer of 5-30, and y+z=2x+1), r11 is oxygen, nitrogen or sulfur; r12 is c1-c3 alkylene; n is an integer of 3-40.. .


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This listing is a sample listing of patent applications related to Contac for is only meant as a recent sample of applications filed, not a comprehensive history. There may be associated servicemarks and trademarks related to these patents. Please check with patent attorney if you need further assistance or plan to use for business purposes. This patent data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Contac with additional patents listed. Browse our RSS directory or Search for other possible listings.
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