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Contac-related patent applications - as published by the U.S. Patent and Trademark Office (USPTO).

Security camera with adjustable lens aiming mechanism
Avigilon Corporation
August 10, 2017 - N°20170230623

A security camera with an adjustable lens aiming mechanism comprises a base with a camera seat, an eyeball camera, a cover, and a fastener for fastening the cover to the base. The eyeball camera comprises a lens and is movably seated on the camera seat. The cover covers the eyeball camera and comprises a bottom opening for engaging the base, ...
Intermediary device for data message network routing and enhancement in a contact center environment
Ten Digit Communications Llc
August 10, 2017 - N°20170230505

An intermediary device to enhance and route data messages between end user and contact center agent computing devices in a contact center environment is provided. The intermediary device can be disposed in a data communication path of a contact center between an electronic communications network and a contact center agent computing device. The intermediary device can include a data message ...
System and method for advanced campaign management
Interactive Intelligence Group, Inc.
August 10, 2017 - N°20170230503

A system and method are presented for advanced campaign management in outbound dialing platforms. In a contact center environment, a dialing campaign may be configured such that the outbound dialing platform modifies its behavior automatically throughout the dialing campaign as conditions change. Dialing campaigns may be constructed from groups, which are organized into a campaign sequence. As the campaign sequence ...
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Method and system for contactless payments
Aintu Inc.
August 10, 2017 - N°20170228720

A method for contactless payment is disclosed. The method comprises, at a point of sale, initiating payment by transmitting a token from a first device to a second device using a speaker associated with a first device, and a microphone associated with the second device; transmitting the token from the second device to a payment server; authenticating the token by ...
Contact lens product
Largan Medical Co., Ltd.
August 10, 2017 - N°20170227790

A contact lens product includes a contact lens and a buffer solution. The contact lens is immersed in the buffer solution, and the buffer solution includes a cycloplegic agent.
Hydrogel-based contact lens and methods of manufacturing thereof
Feng Chia University
August 10, 2017 - N°20170227680

Composite hydrogel films for contact lenses and the methods of manufacturing are provided. The composite hydrogel films are formed by the following steps of: mixing a hydrogel precursor with nanospheres dispersed in a colloid; evaporating the solvent in the mixture; curing the hydrogel to form a composite hydrogel film having nanospheres arranged in amorphous arrays. The composite hydrogel films selectively ...
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Methods of using btk inhibitors to treat dermatoses
Acerta Pharma B.v.
August 10, 2017 - N°20170224688

In certain embodiments, the invention includes therapeutic methods of using a btk inhibitor to treat dermatoses, such as psoriasis, atopic dermatitis, contact dermatitis, scleroderma, and cutaneous lupus erythematosus. In other embodiments, the methods of the invention further comprise the step of administering a therapeutically effective dose of an anti-inflammatory agent.
System and method for interacting with customer contact center over a mobile device
Genesys Telecommunications Laboratories, Inc.
August 03, 2017 - N°20170223188

A system and method for processing interaction requests includes a computer system that receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the end user device. The data is stored by the computer system upon receipt. When a voice call from ...
Motor driving apparatus having discharging function
Fanuc Corporation
August 03, 2017 - N°20170222596

A motor driving apparatus includes an ac-dc conversion unit that converts ac power into dc power, a power storage unit provided in a dc link between the ac-dc conversion unit and a dc-ac conversion unit, an initial charging unit that is provided in the dc link, includes a switch unit and a charging resistor connected to the switch unit in ...
Magnetic coil driving circuit for magnetic contactor
Lsis Co., Ltd.
August 03, 2017 - N°20170222428

The magnetic coil driving circuit of the magnetic contactor according to the present invention comprises a semiconductor switch configured to open or close a circuit for magnetizing or demagnetizing a magnetic coil; a pulse width modulation unit configured to output a pulse signal as a control signal for turning on or off the semiconductor switch; a control unit configured to ...
Electromagnetic power contactor provided with a control rod with a stop
Valeo Equipements Electriques Moteur
August 03, 2017 - N°20170221665

The invention relates to an electromagnetic contactor including: —first and second magnetic cores, the second core being mobile relative to the first core; —a control rod mobile between an inoperative position and a supply position, the control rod comprising a shoulder, in inoperative position: —the shoulder comprises one surface in contact with the first magnetic core, —...
Secure contactless card emulation
Accenture Global Solutions Limited
August 03, 2017 - N°20170221047

A device may detect a trigger to perform a contactless transaction. The trigger may relate to the device being within a threshold proximity of a point of sale device. The device may provide a dynamic card identifier associated with the device based on detecting the trigger to perform the contactless transaction. The device may exchange data, with the point of ...
System and method for automated thin client contact center agent desktop testing
Cyara Solutions Pty Ltd
August 03, 2017 - N°20170220459

A system for centralized testing of web-based agent desktops has been devised. The invention uses a test control portal. The test control portal acts as the interface between the client interaction software systems testing system and analyst controlled test device, executes an extensive set of robust test directive commands with underlying routines to be used to specify test conditions without ...
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Methods for incorporating lens features and lenses having such features
Johnson & Johnson Vision Care, Inc.
August 03, 2017 - N°20170219845

A free-form contact lens and method of making the same. The lens includes a posterior optical quality surface having a concave shape, an opposing anterior surface having a convex shape both of which join at a lens edge that defines an outer periphery of the contact lens, and at least a first lens feature having a predetermined shape and made ...
Head-mounted display system and components
3m Innovative Properties Company
August 03, 2017 - N°20170219825

A head-mounted display system including a contact lens having a first region and a second region adjacent the first region, an eyewear lens having an inner surface facing the contact lens, and an illuminator configured to produce an imaged light output directed toward the inner surface of the eyewear lens. A first imaged light ray produced by the illuminator is ...
Betalain compositions and methods therefor
Vdf Futureceuticals, Inc.
August 03, 2017 - N°20170216331

Contemplated compositions and methods employ betalains for treatment of various conditions, and especially osteoarthritis, sinusitis, contact dermatitis, acne, an allergic condition, reduced mental alertness, reduced physical strength, reduced physical endurance, and/or impaired mood.
Curling brush with improved pressure distribution, snap-fit head assembly, moulded brush pad and pivot limiting ...
Vdf Futureceuticals, Inc.
August 03, 2017 - N°20170215564

A curling brush head incorporates an array of rib-like and ring-like structures designed to effectively transmit force from the handle through the brush head and onto the surface of the ice. A receptacle of the head attaches to the brush handle, and incorporates the ribs and rings which transmit the force to the pad. The pad is features a mounting ...
Activities assignment optimization for multi-skill contact center
Genesys Telecommunications Laboratories, Inc.
July 27, 2017 - N°20170214798

A system and method for setting agent cross skill enablement levels in a contact center. In one embodiment, a series of simulations is performed to determine optimum cross skill enablement levels for various circumstances, e. G., the number of agents, the proficiency of each agent at each of a number of skills, and the rates of incoming interaction requests requiring ...
Dynamic agent greeting based on prior call analysis
Avaya Inc.
July 27, 2017 - N°20170214779

A contact center, communication system, and method are disclosed. An illustrative contact center includes a conversational analysis engine that is applied to media exchanged between a customer and a first agent during a first interaction and determines a context of the first interaction. The illustrative contact center further includes a repository of greetings for a second agent and a greeting ...
Uv blocker loaded contact lenses
University Of Florida Research Foundation, Inc.
July 27, 2017 - N°20170212365

Uv absorbing appliances, such as contact lenses, are prepared by including at least one uv absorbing compound in the appliances. Uv absorbing compounds can be water insoluble and/or reside in uv absorbing nanoparticles having a mean diameter less than 10 nm. The uv absorbing nanoparticles incorporate into an appliance by polymerizing a monomer mixture containing the uv absorbing nanoparticles to ...
Lenses, devices, methods and systems for refractive error
Brien Holden Vision Institute
July 27, 2017 - N°20170212363

The present disclosure is directed to lenses, devices, methods and/or systems for addressing refractive error. Certain embodiments are directed to changing or controlling the wavefront of the light entering a human eye. The lenses, devices, methods and/or systems can be used for correcting, addressing, mitigating or treating refractive errors and provide excellent vision at distances encompassing far to ...